PRIVACY POLICY

Your privacy is very important to us. Free Baltimore has developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.  When accessing the https://www.freebaltimore.org website, we will learn certain information about you during your visit.  Similar to other commercial websites, our website utilizes a standard technology called “cookies” and the server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

 

How Do We Use the Information That You Provide?

We use personal information for purposes of administering our business activities, providing customer service and making available services to our current and prospective customers.  We will not obtain personally identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.  We may disclose information when legally compelled to do so; when we, in good faith, believe that the law requires it or for the protection of our legal rights.

 

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

 

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third-party individual, government agency, or company at any time unless strictly compelled to do so by law.  We will use your e-mail address solely to provide timely information about mental/behavioral health appointments, forms, and events or services offered through Free Baltimore, LLC.   We will maintain the information you send via e-mail in accordance with applicable federal law.

 

 

How Do We Protect Your Information and Secure Information Transmissions?

We use secure email with built in encryption.  For clients who traditionally use email services such as Gmail or Hotmail, they can also send secure messages protected with passphrase or security question. Free Baltimore LLC may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.  For site security purposes and to ensure that this service remains available to all users, Free Baltimore uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

 

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”  We collect Device Information using the following technologies.
 

Data retention
When you request services on the website, we will maintain your appt Information for our records.

 

Use of External Links

https://www.freebaltimore.org may contain links to many other websites. We cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by Free Baltimore do not constitute an endorsement by or any of its employees of the sponsors of these sites or the products or information presented therein.  By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

 

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Free Baltimore. The use of our trademarks, content and intellectual property is forbidden without the express written consent from Free Baltimore, except as deemed acceptable under the site-wide Creative Commons license.

 

You must not:

Sell or rent material from our website.

 

Acceptable Use

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.  You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our written consent.

 

Restricted Access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

 

Use of Testimonials

In accordance with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

 

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our services. They are individual results and results to vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our services.  The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. 

 

To protect against abuse, all testimonials appear after they have been reviewed by management. The opinions are strictly the views of the testimonial source.

 

Disclaimer and Limitation of Liability

Free Baltimore LLC make no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.  All the materials on this site are provided “as is” without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if has been advised of the possibility of such loss or damages.

 

Minors
The Site is not intended for individuals under the age of 18.

 

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

 

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@freebaltimore.org or by mail @Free Baltimore, LLC | 7 E FRANKLIN ST | Suite 2 | Baltimore, MD 21202 | USA